Frequently Asked Questions

Can I have my room setup before I arrive?

No you cannot have your room setup before you arrive. You must be a registered guest of the resort, with a room assigned in order for us to setup your room.

Can I book a RA Room Décor while I am at the pool, on a day excursion or just simply out to dinner after 6pm and have my room decorated?

Yes, as long as you are a registered guest of the resort with an assigned room, you are free to book any of the amenities we offer. Please call or email us so we can book your allocated time and make your event memorable. 242.823.RARE(7273) or 242.806.7142 daniellem@rareaffair242.com   

How far in advance should I place my order?

We advise to place all orders as early as possible to reserve date, time and guarantee delivery.

Can my bouquet be personalized with a unique message?

Yes, cost of personalization’s is determined based on length of message and/or any special requirements that you may have.

Should I place my order online or should I phone in my order?

​You can do as you wish. We will assist you on the phone and online exactly same way, however we do recommend to place your order online. Its faster, easier, secure, and guarantees you will receive a prompt receipt and confirmation of your order.

Will you customize balloons?

Absolutely. Once items are in stock.

Are your balloons on strings?

They float on 4 foot ribbons or longer.

Can I have my balloons delivered a day before my event?

Yes, but latex balloons will have to be treated with Hi-Float. Mylar will be fine overnight.

Do you accept credit cards?

Yes, we accept all Major Credit Cards.

If I blow up balloons by mouth, will they float?

No, only balloons inflated with helium will float.

What is Hi-Float?

Hi-Float is a liquid sealant used to coat the interior surface of latex balloons and reduces the speed at which helium escapes through the latex skin. It can increase the float time by several days. Hi-Float is non-toxic and water soluble.

How long will balloons float?

12" latex balloons will float for 20 hours to 2 days when treated with Hi-Float. Mylar balloons will float for up to one week.  It really depends on level of humidity.

Float times for Mylar Balloons

In optimum environments, Mylar (foil) balloons will remain full and taut for 3-5 days. They will continue to float for two weeks or longer. Air-conditioned air may cause these balloons to shrivel, but they will return to a normal state when exposed to warmer air.

Effects of elevation, sunlight, air conditioning and wind

On hot days, in direct sunlight, balloons may pop within an hour. The same result can occur indoors if balloons are exposed to direct sunlight through windows. Very cool environments may cause helium molecules to shrink, reducing the size and float time of balloons. Indoors or outdoors, the constant flow of air around a balloon will increase the speed at which helium molecules escape through the wall of the balloon, resulting in reduced float time.

SAFETY PRECAUTIONS

• Do not breathe helium from a balloon. Helium is not toxic nor flammable, but breathing it can result in asphyxiation (loss of consciousness due to insufficient oxygen).
• Do not release Mylar (foil) balloons outdoors. Power failures can result if these balloons become entangled in electric lines.
• Popped latex balloons present a choking hazard for small children. Do not leave small children unaccompanied with latex balloons.