DELIVERY TERMS & POLICIES

Rapid Deliveries : Implies same day delivery. Please be cautious that not every arrangement or balloon bouquet can be delivered same day, regardless that some of the items we offer as rapid delivery. It all depends of week of the day or special occasions. For this reason, we strongly suggest give a quick call at 242.823.7273(RARE) to get confirmation that we are available to deliver same day. 

BUSINESS DELIVERIES:

For deliveries to a business we will not call for a delivery appointment. Delivery can be expected during the delivery time frame selected by the customer.  If the business is a secure facility we will do our best to hand deliver to the recipient but many times deliveries must be left with a front desk, concierge, mailroom or receiving department for the company.  We will leave the balloons in the bag to avoid damage.

RESIDENTIAL DELIVERIES:

We will call the recipient to make sure they are home!  We will do our best to arrange a time that works within the delivery window selected  by the customer.  If the delivery is to a residence with a doorman, full-time concierge or housekeeper please indicate that in the order notes and in that case we will not call to make an appointment.

HOSPITAL DELIVERIES:

All hospitals have different procedures for balloon deliveries.  In some cases we leave the balloons with security and in some cases we deliver to the room.  We will follow the hospital policies when we arrive.  Please note- ALL OF OUR “GET WELL” BOUQUETS ARE LATEX FREE.  For deliveries to a hospital we will not call for a delivery appointment.  Delivery can be expected during the delivery time frame selected by the customer.

SCHOOL DELIVERIES:

For deliveries to a school we will not call for a delivery appointment.  Delivery can be expected during the delivery time frame selected by the customer.  We can not makes deliveries directly to a student in a learning facility.  Deliveries to learning facilities are limited to faculty.